How to Use the Commission Scan Feature in Momentum AI

1. Access Commission Scan in Momentum AI

1. Log in to Momentum AMS.
2. From the navigation menu, expand Momentum AMP.
3. Select Momentum AI.
4. Momentum AI will open in a separate browser tab.
5. From the left navigation menu in Momentum AI, select AI Scans.
6. Under AI Powered Scans, click Commission Scan.

2. Upload the Commission Statement

Momentum AI Commission Scan can process commission statements provided as:

• PDF files
• Excel files
• CSV files

1. On the Commission Scan screen, click the paperclip icon to attach a file.
2. Browse to the location of the commission statement on your computer.
3. Select the file you want to process.
4. Click Send.

Momentum AI will begin reading the file and extracting the commission information.

Processing time may vary depending on the size and complexity of the statement. Allow the scan to finish before continuing.

3. Review the Extracted Commission Information

Once processing is complete, Momentum AI will display the commission records it identified in the uploaded statement.

The extracted information may include:

• Insured names
• Policy numbers
• Policy or transaction effective dates
• Commission amounts
• Other information included in the carrier or MGA statement

Momentum AI will also provide a prompt to continue using Advanced Options.

1. Review the extracted commission information.
2. Click Advanced Options.

4. Review Advanced Options

The Advanced Options window displays the uploaded statement and the information extracted by Momentum AI.

Depending on the file format:

• The original PDF may display on the left side of the window.
• Excel or CSV files may not display a visual preview in the left panel.
• The extracted commission information appears on the right side.

Review the extracted information for accuracy before proceeding.

At the top-right of the Advanced Options window, two import methods are available:

• Import Commissions
• Import XML

Both methods import commission information into Momentum AMS, but they use different reconciliation workflows.

5. Understanding the Two Import Methods

Import XML is generally the recommended method because it reduces manual work and can match existing records or create missing records automatically.

6. Method One: Import Commissions

The Import Commissions method uses the same workflow as importing a commission CSV directly through the Reconciliations section of Momentum AMS.

Step 1: Open the Commission Import

1. From Advanced Options, click Import Commissions.
2. Momentum AMS opens Import Reconciliations and Generate Statement.
3. Review the available field mappings.

Step 2: Map the Required Fields

For this workflow, map only the following four fields:

Step 3: Remove Unnecessary Field Mappings

Some fields may be mapped automatically. Remove mappings that are not needed for this commission import.

Leave the following fields unmapped:

• Insured
• Gross Premium
• Commission Rate or Percent
• Other unnecessary statement columns

Unmapped fields should display I don't have it.

Step 4: Generate the Import Preview

1. Verify that the four required fields are mapped correctly.
2. Click Generate Import Preview.
3. Review the resulting transactions.

The preview should display four mapped columns containing the policy number, transaction effective date, commission amount, and payment date.

Confirm that all four columns contain the expected information.

Step 5: Import the Transactions

1. Locate Ignore Duplicates.
2. Make sure the option is unchecked.
3. Click the import button displaying the number of objects to be imported.
4. Review the import results for errors.

Leaving Ignore Duplicates unchecked allows multiple commission transactions associated with the same policy to be included.

Important: This method requires existing policies in Momentum AMS. If a policy number cannot be matched to an existing policy, the corresponding transaction may fail to import.

If policies are missing, consider using Import XML.

7. Method Two: Import XML

The Import XML method uses the Carrier Downloads merge workflow to process commission transactions.

Momentum AMS automatically attempts to match incoming information to existing insureds and policies. When matching records do not exist, the system can create them during the merge.

There is no need to manually add insureds or policies during this process.

Step 1: Select Import XML

1. Return to the processed commission statement in Momentum AI.
2. From Advanced Options, click Import XML.
3. Momentum AMS opens the XML merge screen in the Carrier Downloads section.

Step 2: Review the Merge Screen

The XML merge screen displays the incoming commission transactions and indicates which insureds and policies can be matched to existing records and which records will be created during the merge.

The system handles matching and record creation automatically. You do not need to manually add insureds, create policies, or merge each transaction individually.

Review the displayed information, including commission amounts and the statement date, before continuing.

Step 3: Select the Transactions and Create the Statement

1. Select the commission transactions you want to process. To process the entire statement, select all applicable transactions.
2. Click Actions in the upper-right area of the screen.
3. Select Merge and Create DB Statement.

Momentum AMS will complete the merge, match existing insureds and policies where possible, create missing records when necessary, apply the commission transactions, and generate the corresponding direct bill agency commission statement.

Why Use Merge and Create DB Statement?

The merge screen also provides a Merge Selected Items action.

Although this action merges the selected transactions, it does not perform the additional statement-creation action.

For commission statement processing, the recommended option is Actions > Merge and Create DB Statement.

This creates the agency commission statement record for review and subsequent agent commission processing.

8. Review the Agency Commission Statement

After completing the import, review the resulting agency commission statement.

1. Navigate to Miscellaneous > Accounting Items > Agency Statements.
2. Locate the statement created during the import.
3. Click Actions > Edit to open the statement.
4. Review the statement information and commission transactions.
5. If necessary, update the statement name to make it easier to identify.
6. Compare the statement totals against the original carrier or MGA statement.

The agency statement provides a record of the reconciled commission activity and allows the agency to review related agent commission information.

9. Verify and Generate Agent Commissions

After the agency commission statement has been created, agencies that pay commissions to agents or producers should verify that the applicable agent commission transactions have been generated.

Step 1: Review Agent Commissions on the Statement

1. Open the agency commission statement.
2. Locate the small triangle at the top of the statement.
3. Click the triangle to expand the agent commission information.
4. Review the commissions applied to the agents.

Step 2: Generate Missing Agent Commissions

If agent commissions are missing, or if agent commission rules have been updated, commissions can be generated from the agency statement.

1. Return to the agency statement list.
2. Locate the applicable statement.
3. Click Actions.
4. Select the appropriate option to generate agent commissions, splits, or referral source commissions.
5. Review the resulting commission information.

Before generating commissions, verify that the appropriate agents are assigned to the policies and that the applicable commission rules are configured.

Important: Agency commission reconciliation and agent commission reconciliation are separate processes. Verify the agent commission transactions before proceeding with agent commission reconciliation.

10. Common Issues and Troubleshooting

Momentum AI Is Still Processing the Statement

Allow the scan to finish extracting the commission information. Processing time may vary depending on the size and complexity of the file.

The Original File Does Not Display in Advanced Options

Some file formats, including Excel files, may not display a visual preview in the left panel. Review the extracted commission information on the right side.

Import Commissions Cannot Match a Policy

Verify that the policy number on the statement matches an existing policy in Momentum AMS. If the policy does not exist, the CSV-style import may fail for that transaction.

Consider using Import XML, which can create missing insured and policy records during the merge.

Gross Premium Was Automatically Mapped

Remove the Gross Premium mapping before generating the import preview to avoid duplicating premium information already recorded in Momentum AMS.

The XML Merge Screen Shows Records That Will Be Added

This indicates that Momentum AMS did not identify an existing insured or policy match. The merge process can create the missing records automatically.

There is no need to manually add those records. Select the applicable transactions and use Actions > Merge and Create DB Statement.

Agent Commissions Are Missing

Verify the policy's agent assignment and applicable commission rules. Use the agency statement's Actions menu to generate the appropriate agent commissions, splits, or referral source commissions when necessary.

11. Video Walkthrough

The accompanying training video demonstrates how to use Momentum AI Commission Scan, including:

• Accessing Commission Scan through Momentum AI.
• Uploading PDF, Excel, or CSV statements.
• Reviewing extracted commission information.
• Using Import Commissions and field mapping.
• Using Import XML and the Carrier Downloads merge workflow.
• Creating and reviewing an agency commission statement.
• Verifying and generating agent commissions.

[Insert Updated Momentum AI Commission Scan Training Video]

12. Best Practices

• Use Commission Scan to reduce manual commission entry.
• Review the extracted statement information before selecting an import method.
• Consider Import XML to reduce manual work and allow Momentum AMS to match existing records or create missing records automatically.
• When using Import Commissions, map only Policy Number, Effective Date of Endorsement, Gross Commission, and Payment Date.
• Do not map Gross Premium when it is already recorded in Momentum AMS.
• Leave Ignore Duplicates unchecked for the demonstrated commission import workflow.
• When using Import XML, select Actions > Merge and Create DB Statement rather than Merge Selected Items.
• Review the resulting agency statement and verify agent commissions separately.
• Retain the original carrier or MGA statement for future reference.

Related Resources

• How to Use the Commission Scan Feature in the Momentum Toolbox – Instructions for accessing the same commission import methods through Momentum Toolbox.
• Reconciling Agency Commissions – Overview of agency commission reconciliation and related workflows.
• Importing and Matching Commission Statements – Additional information about importing and matching commission transactions.
• Troubleshooting Missing Commission Transactions in Momentum AMS – Guidance for investigating missing commission transactions.

If an insured already exists in Momentum AMS but the incoming statement uses a slightly different name, the system may not automatically identify the correct record.

To match the insured:

1. Locate the incoming insured record on the merge screen.
2. Select the Match to Insured dropdown.
3. Choose the correct existing insured record.
4. Verify that the incoming information is associated with the intended insured.

Matching existing insureds before merging helps prevent duplicate records.

For example, a carrier may use an abbreviated business name while the agency has the full legal name recorded in Momentum AMS. Matching the incoming record to the correct insured allows the information to be associated with the existing record rather than creating another insured.

9. Merge the Commission Transactions

Once you have reviewed the extracted information, verified the totals, and confirmed the insured and policy matching results, you can complete the merge.

1. Select the transactions you want to process.
2. Click the Actions menu.
3. Choose Merge and Create DB Statement.

Depending on the incoming transactions and existing records, Momentum AMS will:

• Match incoming information to existing insureds and policies.
• Create missing insured records when necessary.
• Create missing policy records when necessary.
• Associate commission transactions with the applicable records.
• Create the corresponding direct bill commission statement.

Note: The statement created by this action is an agency-level direct bill commission statement. Generating commissions payable to individual agents is a separate process.

10. Review the Results After Merging

After completing the XML merge, review the resulting records in Momentum AMS.

Confirm that:

• The expected commission transactions were processed.
• Existing insureds and policies were matched correctly.
• New insureds or policies were created only where appropriate.
• The resulting commission statement contains the expected transactions and amounts.

If your agency pays commissions to agents or producers, verify that the appropriate agent commission transactions have been generated before proceeding with agent commission reconciliation.

Agent commissions depend on the applicable agent assignments and commission rules. They should not be assumed to exist simply because the agency commission statement was created.

11. Common Issues and Troubleshooting

Duplicate Insured Records

Possible Cause: An incoming insured was not matched to an existing record before merging.

Recommended Action: Before completing the merge, review records marked ADD and use Match to Insured when the insured already exists in Momentum AMS.

Statement Totals Do Not Match

Possible Cause: The AI extraction may have missed or incorrectly interpreted information, or not all expected transactions were included.

Recommended Action: Compare the transaction count, gross amount, and commission total against the original carrier or MGA statement before merging.

An Existing Policy Is Marked ADD

Possible Cause: The incoming policy information was not matched to an existing policy record.

Recommended Action: Review the policy number and existing records before merging. Because the XML merge screen does not provide the same manual policy matching option as insured matching, investigate unexpected ADD indicators to avoid creating duplicate policies.

Agent Commissions Are Missing

Possible Cause: The policy may not have an assigned agent or the applicable agent commission rule may not be configured.

Recommended Action: Review the agent assignment and commission rule, then use the appropriate agent commission generation workflow.

12. Best Practices

• Use Import XML as a preferred method when processing supported commission statements through Momentum AI.
• Always compare extracted information against the original statement.
• Review records marked ADD before merging.
• Match existing insureds whenever the system does not automatically identify the correct record.
• Verify transaction counts, gross amounts, and commission totals.
• Review the resulting agency commission statement after processing.
• Confirm agent commissions separately when applicable.
• Retain the original carrier or MGA statement for future reference.

Related Resources

For additional information about commission reconciliation, see:

• Reconciling Agency Commissions – Understanding agency commission reconciliation and the relationship between agency and agent commissions.
• Importing and Matching Commission Statements – Instructions for importing and matching commission statements.
• Troubleshooting Missing Commission Transactions in Momentum AMS – Guidance for investigating missing commission transactions.