How to Rewrite a Policy

How to Process a Policy Rewrite
  A rewrite is used when an existing policy is canceled and replaced with a new one for the same insured, typically to:

• Change the carrier or program mid-term
• Adjust coverage that cannot be handled via endorsement
• Move the insured to a new line of business or different product

 Key Difference from Endorsement: A rewrite creates an entirely new policy record in Momentum AMS, whereas an endorsement modifies the existing one. 


1️⃣ Locate the Existing Policy

  • Use Dynamic Search to find the insured.

  • From the Insured’s Profile, go to the Policies section.

  • Click the Policy Number for the policy being replaced.


2️⃣ Document the Rewrite Reason

  • Go to Activity History → Notes in the insured’s record.

  • Create a new note with:

    • Subject: Rewrite – [Carrier / Program]

    • Detailed reason for rewrite (e.g., carrier program change, coverage upgrade, rate change).

    • Link to the original policy in the note for quick reference.


3️⃣ Cancel the Old Policy

  • From the policy details screen, click Actions (upper-right) → Cancel Policy.

  • Enter the Effective Date and Reason.

  • Save.

? Note: This step only stops the old policy from being active — you must still process a premium endorsement and handle any return premium or balance due (see How to Cancel a Policy workflow).


4️⃣ Create the New Policy (Rewrite)

  • From the insured’s Policies section, click Add New Policy or use the Clone as Quote feature (see Step 5).

  • Enter all policy details if starting from scratch:

    • Carrier, MGA, Program

    • Policy Number (or pending if not yet issued)

    • Effective & Expiration Dates

    • Line of Business and Coverage details

    • Billing Type (Agency Bill, Direct Bill, etc.)

    • Premium and fees (if available at binding)

  • Save the policy record.


5️⃣ Transfer Relevant Policy Data via “Clone as Quote”

Instead of manually re-entering insured items:

  • Open the current policy.

  • Click Actions (upper-right) → Clone as Quote.

  • This will copy all insured items (vehicles, drivers, locations, equipment) from the existing policy into a new quote iteration.

  • Make any necessary updates to coverage, limits, or insured items on the quote.

  • Once the quote is ready to bind:

    • Convert to Policy and perform the billing transaction, or

    • Generate the transaction while it is still a quote if you need to collect payment before binding.


6️⃣ Generate Transaction & Invoice

  • Go to the Billing tab on the new policy (or quote, if collecting pre-bind).

  • Add any endorsements/fees/taxes needed.

  • Click Generate Transaction to create receivables/payables.

  • Verify the Checksum is zero.

  • Create the invoice from Documents → Invoices/Receipts.


7️⃣ Communicate with the Insured

  • Provide the insured with the new policy documents and effective date.

  • Confirm any payment changes, refund expectations, or financing updates.

  • Update any certificate holders or additional interests as needed.


Best Practices:

  • Always note “Rewrite” in the subject or description for easy search in AMS.

  • Keep both the canceled and rewritten policies in the insured record for history.

  • If the rewrite changes the carrier, notify the old carrier of cancellation and the new carrier of binding without delay.

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