How to Create and Use Certificate Description Templates

✅ When Description Templates Are Used

Templates can be used in the following certificate workflows:

• Send Certificate (for certificate holders)

• Send Certificate from Additional Interests

• Master Certificate setup

• Renewals with repeated wording requirements

How to Create a Certificate Description Template

Step-by-Step:

1. Go to Left Navigation → Miscellaneous

2. Click “Agency Customization” then "Description Templates"

3. Click “Add New”
   This opens the template creation screen.

4. Complete the Fields:

   Field	Description
   Name	Internal name (e.g., “Additional Insured – Contractors”)
   Template Category	Choose Certificates
   Body	If you want to use insured or policy placeholders within template
   Body Edit Field	Actual Text you want to display

   You can include lines like:

   “ABC Construction, its affiliates, officers, employees, and subcontractors are included as Additional Insureds with Waiver of Subrogation where required by written contract.”

5. Click Save Changes

Your template is now available to use during certificate issuance.

Note: For step-by-step instructions on creating templates at the agency level, see How to Set Up Description Templates.

How to Use a Description Template When Sending a Certificate

1. Open the Insured’s profile

2. Click “Send Certificate” (upper right)

3. Choose the appropriate Master Certificate

4. Under Description of Operations, click:

   • “Select Template”

   • Choose your saved template

5. The description field will populate with the template text

6. Make any additional edits if needed

7. Complete and send the certificate as usual

Best Practices

• Reuse templates across insureds to maintain legal consistency

• Keep templates short, compliant, and approved by your E&O carrier or agency legal team

• Create separate templates for specific use cases (e.g., Residential Landlord, GC with Waiver, Lender with Notice)

• Avoid using vague or blanket wording (e.g., “all required coverages apply”) unless approved

Related Articles

• How to Issue a Certificate of Insurance (COI) in Momentum AMS

• How to Add and Manage Additional Interests

• How to Add a Certificate Holder to an Insured Record