Momentum AMS Training Options – Free and Paid Learning Resources

Getting Started with Momentum AMS Training

Whether you are setting up your agency for the first time, training a new employee, or learning additional features, Momentum AMP provides several ways to build your knowledge.

Training is available through:

• Free onboarding and system orientation
• Momentum University self-paced courses
• Knowledge Base articles and step-by-step guides
• Live and recorded webinars
• Quick support sessions
• Paid personalized training
• Paid on-site training

Free Training Resources

Momentum AMP provides several training and learning resources at no additional cost. These are an excellent starting point for learning the system and answering common questions.

1. Onboarding Call – 30 Minutes

New agencies receive a complimentary 30-minute onboarding call designed to help with initial account setup and basic configuration.

The onboarding session provides an introduction to the setup process and helps establish the next steps for getting started with Momentum AMS.

2. System Orientation – 60 Minutes

Following onboarding, agencies receive a complimentary 60-minute System Orientation.

This session provides a guided tour of Momentum AMS, including an introduction to the platform and its navigation.

The orientation is intended to familiarize users with the system. More detailed training on individual workflows is available through Momentum University and other training options.

3. Momentum University – Self-Paced Training

Momentum University provides self-paced training courses and video tutorials that allow users to learn Momentum AMS at their own pace.

This is one of the best resources for:

• New users learning the fundamentals of Momentum AMS
• Employees who need training on specific system functions
• Existing users looking to expand their knowledge
• Reviewing processes previously covered during training

Users can complete courses according to their schedules and return to training materials as needed.

We strongly recommend completing the applicable Momentum University courses before scheduling additional personalized training.

Access Momentum University

4. Momentum AMP Knowledge Base

The Momentum AMP Knowledge Base provides articles and step-by-step instructions covering Momentum AMS features and workflows.

Use the Knowledge Base when you need to:

• Find instructions for a particular function
• Review a process or workflow
• Troubleshoot a common question
• Learn about available features

Unlike a scheduled training session, Knowledge Base articles are available whenever you need assistance.

Visit the Momentum AMP Knowledge Base

5. Live and Recorded Webinars

Momentum AMP offers webinars covering system features, practical workflows, and best practices.

Webinars provide an additional learning opportunity beyond the core Momentum University courses.

Depending on availability, you can participate in live sessions or review previously recorded webinars at your convenience.

Explore Momentum AMP Webinars

6. Quick Support Sessions

Momentum AMP also offers complimentary 10-minute Zoom support sessions for quick assistance.

These sessions are intended for focused questions rather than comprehensive training on a feature or workflow.

For more extensive instruction, use Momentum University or consider personalized training.

7. Momentum AMP User Community

Momentum AMP also offers a private Facebook user group where members can connect with other users, share tips, and learn from the community.

You can access the group through the Momentum AMP Training Options page.

Paid Personalized Training

For agencies that need more detailed instruction tailored to their specific workflows, Momentum AMP offers personalized, instructor-led training.

This option is particularly useful when your agency has completed the available self-paced training but needs additional assistance with specific processes or operational requirements.

Expert-Led Training

Cost: $120 per hour

Expert-led training includes:

• Live training sessions ranging from 1 to 10 hours
• Training customized to your agency's workflows
• One-on-one or team training sessions
• Guidance from an experienced trainer
• Flexible scheduling

Unlike general system orientation, personalized training can focus on the specific functions and processes your agency wants to learn.

Request Expert-Led Training

Training Credit for Trial Customers

Trial customers who purchase expert-led training may qualify to receive 70% of their training cost back as a subscription credit when they convert to a paid subscription.

Review the current training offer and eligibility details before purchasing.

On-Site Training

For agencies that prefer in-person instruction, Momentum AMP also offers on-site training.

On-site training can include:

• In-person training at your agency's location
• Full-team training sessions
• Hands-on implementation assistance
• Training tailored to your agency's needs
• Flexible dates and training duration

Pricing: Custom quote based on the training requirements.

Request an On-Site Training Quote

Training for Enterprise Customers

Custom training is included for Momentum Enterprise customers.

Enterprise customers should contact their Account Manager to discuss their training requirements and available options.

Which Training Option Should I Choose?

Frequently Asked Questions

Does Momentum AMP offer free training?

Yes. Momentum AMP provides free onboarding, system orientation, Momentum University, Knowledge Base resources, webinars, and quick support sessions.

Does Momentum AMP offer one-on-one Zoom training?

Yes. Personalized expert-led training is available for $120 per hour and can be scheduled for individual users or teams.

Should I complete Momentum University before requesting paid training?

We recommend completing the relevant Momentum University courses first. This provides a foundation in the system and allows personalized training to focus on questions or workflows that require additional attention.

Can my entire agency receive training together?

Yes. Expert-led training can accommodate team sessions. On-site training is also available for agencies that prefer in-person instruction.

Where can I find current training prices and request training?

Visit the Momentum AMP Training Options page for available programs, pricing, and request links.

Best Practices for Learning Momentum AMS

• Start with Momentum University. Complete the core courses applicable to your role.
• Use the Knowledge Base. Search for instructions whenever you need to review a particular function.
• Take advantage of webinars. Use them to learn additional features and best practices.
• Identify specific training needs. Before requesting personalized training, determine which workflows or processes require additional assistance.
• Use paid training for focused instruction. Personalized sessions are most valuable when your team already understands the basics and needs guidance tailored to your agency.

Need Additional Assistance?

If you need help choosing a training option, reviewing available programs, or requesting personalized training, visit the official training page:

View All Momentum AMP Training Options

For product support, you can also visit the Momentum AMP Support Portal or call 801-999-0550.

Summary

Momentum AMP offers both free and paid training options to support your agency throughout its use of Momentum AMS.

For most users, the best starting point is Momentum University, supported by the Knowledge Base, webinars, and available support resources.

When your agency needs more specialized instruction, paid expert-led or on-site training provides additional assistance tailored to your workflows.

Start with the free resources, build your knowledge, and use personalized training when you need more focused guidance.