Here’s what’s new across MomentumAMP, Roam, Automation Center, and Toolbox/AI.
This release introduces AI-powered search, smarter automation touchpoints, and improved mobile app workflows—helping your agency stay fast and efficient on every platform.
Note: Some enhancements require specific permissions or mobile app updates to access.
Agency Management System
AI Search Assistant: Now live on Opportunities, Claims, and Service Requests.
Interactive Reports – Net Agent Commission: New filters for LoB Class & Business Type.
Custom Fields Search Tool: Choose between equals or contains for text comparisons.
Opportunities: Now support multi-field changes through the combined bulk action.
Referral Sources: Filter between Active | Inactive | All.
Tasks: Update task status directly from the same section as task stages.
Invoices/Receivables: See Linked Insureds from the invoice list.
Carriers List: Filter by A.M. Best Rating – BCR & FCS.
Commission Statements: New “Number of Records” column & filter.
Agents List: New column & filter for Agency (visible for master agencies only).
Receivables/Payables: Two new type filters – Show with $0 balance and Show Past Due only.
Service Requests: Due date now shows with color indicators (like Tasks).
Policy List: Added search by Policy URL with wildcards like
*
or[empty]
.
Roam Mobile App
Task View: See task and activity details inline.
Inactive Insureds: Search now includes inactive profiles + status badge.
Send Certificates: Insureds can now send Simple Certificates without approval (if permission is granted).
Improved Search: Smarter search for Insureds, Prospects, Policies, and Contacts.
Automation Center
Template Enhancements: Attach files to Email & SMS templates.
Proposal Generator: Fresh design + dynamic summary for all policy types.
Automation History: View all touchpoints, including entry/exit logs on profiles.
Task Touchpoints: Trigger automation based on task status or related dates.
Touchpoint History: Sort by date & see send reasons/failures (e.g., missing email).
Toolbox / AI
Major AI Training Updates:
Acord/Dec Page Scans
Commission Document Scan
AI-powered Scan Assistant
Improved Prompt Context: If you upload a file, the AI won’t ask for it again when continuing a thread.
What’s Next?
Explore these features now in your Momentum dashboard—or reach out with feedback. Your input shapes what comes next!
Combine AI Search Assistant with the new Automation History and Task Touchpoints to give your team real-time visibility into both client records and the workflows driving them.
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