Momentum Release Notes – 05/15/2025

Momentum Release Highlights
Here’s what’s new across MomentumAMP, Roam, Automation Center, and Toolbox/AI.

This release introduces AI-powered search, smarter automation touchpoints, and improved mobile app workflows—helping your agency stay fast and efficient on every platform.

Note: Some enhancements require specific permissions or mobile app updates to access.

Agency Management System

  • AI Search Assistant: Now live on Opportunities, Claims, and Service Requests.

  • Interactive Reports – Net Agent Commission: New filters for LoB Class & Business Type.

  • Custom Fields Search Tool: Choose between equals or contains for text comparisons.

  • Opportunities: Now support multi-field changes through the combined bulk action.

  • Referral Sources: Filter between Active | Inactive | All.

  • Tasks: Update task status directly from the same section as task stages.

  • Invoices/Receivables: See Linked Insureds from the invoice list.

  • Carriers List: Filter by A.M. Best Rating – BCR & FCS.

  • Commission Statements: New “Number of Records” column & filter.

  • Agents List: New column & filter for Agency (visible for master agencies only).

  • Receivables/Payables: Two new type filters – Show with $0 balance and Show Past Due only.

  • Service Requests: Due date now shows with color indicators (like Tasks).

  • Policy List: Added search by Policy URL with wildcards like * or [empty].


Roam Mobile App

  • Task View: See task and activity details inline.

  • Inactive Insureds: Search now includes inactive profiles + status badge.

  • Send Certificates: Insureds can now send Simple Certificates without approval (if permission is granted).

  • Improved Search: Smarter search for Insureds, Prospects, Policies, and Contacts.


Automation Center

  • Template Enhancements: Attach files to Email & SMS templates.

  • Proposal Generator: Fresh design + dynamic summary for all policy types.

  • Automation History: View all touchpoints, including entry/exit logs on profiles.

  • Task Touchpoints: Trigger automation based on task status or related dates.

  • Touchpoint History: Sort by date & see send reasons/failures (e.g., missing email).


Toolbox / AI

  • Major AI Training Updates:

    • Acord/Dec Page Scans

    • Commission Document Scan

    • AI-powered Scan Assistant

  • Improved Prompt Context: If you upload a file, the AI won’t ask for it again when continuing a thread.


What’s Next?

Explore these features now in your Momentum dashboard—or reach out with feedback. Your input shapes what comes next!


Pro Tip:
Combine AI Search Assistant with the new Automation History and Task Touchpoints to give your team real-time visibility into both client records and the workflows driving them.

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