Issuing a Payment to a Carrier or MGA

Issuing a Payment to a Carrier or MGA
In Momentum AMS, Issue Payment is a two-step process:

• Create the Issue Payment record — sets up the payable to the Carrier or MGA.
• Record the actual payment — entered after the Issue Payment is saved.

Best practice is to link the Issue Payment to an Outstanding Payable generated from a transaction so that your accounting, commissions, and reporting stay accurate.

1️⃣ Open Issue Payment

From the insured’s Details Page or the policy’s Details Page, go to Documents > Issue Payments.
Click Add New.

2️⃣ Select the Payee and Policy

Pay To — Choose Carrier, MGA or Finance Company from the dropdown.
Name — Select the specific Carrier, MGA or Finance Company name you are issuing payment to.
- If you start from the policy’s Details Page, the Carrier/MGA may prefill automatically.
- If you start from the insured’s Details Page, select the Carrier/MGA manually.
Policies — Select the correct policy if it is not already filled.
Outstanding Payable — If the policy has an existing payable, select it now to link the Issue Payment to that transaction.

3️⃣ Review and Complete the Issue Payment Form

You will see fields such as:

Number — Auto-assigned Issue Payment number.
Due Date — When the Carrier/MGA should receive the payment.
Transaction Date — Date the payable is being recorded.
Send Reminders — Optional reminder settings before the due date.
Payment Method Info — Optional at this stage; may list ePayPolicy, Simply Easier Payments, Tranzpay, etc.
Items — Payable line items, amounts, discounts, and assignment options.
Agent, Carrier, MGA, Line of Business, Description — Verify all details are correct.
Remit To — Confirms payment remittance details for the Carrier/MGA.

4️⃣ Save the Issue Payment Record

Scroll to the bottom of the screen and click Add to save.
This creates the Issue Payment entry but does not yet record the physical payment.

5️⃣ Record the Actual Payment

From the Issue Payments list, open the record you just created.
Click Make a Payment.

Details Section — Displays information from the payable:

Transaction Date – Original date of the payable.
Due Date – Payment due date for the carrier/MGA.
Description – Line items (e.g., Initial Base Premium – Other).
Due/Paid Amounts – Shows the total due, any commission offsets (e.g., Net Commission), and resulting total payment.

Transaction Section — Fields to complete:

Payment Receipt Date – Date you are recording the payment in Momentum AMS.
Agent (took the payment) – Select the user recording the payment.
Primary Office – Choose the agency location for the payment.
Payment Method – Select from options like Credit Card, Check, EFT/ACH, etc.
Confirmation/Ref Num – Enter check number, ACH confirmation, or card transaction ID.
Once complete, click Make Payment to finalize the payment entry.

Best Practices

Always generate the transaction before issuing a payment so the payable is linked to the policy and carrier/MGA.
Use Net Commission when applicable to match your agency’s accounting rules.
Start from the policy’s Details Page when possible for automatic Carrier/MGA prefills.
Keep one-off (unlinked) Issue Payments to a minimum to maintain a clean audit trail.