How to Record Pass-Through Payments in Momentum AMS

When to Use Pass-Through Payments

Use this process when:

• The policy is marked Direct Bill

• The insured hands a payment to the agency (cash, check, card)

• Your agency will forward the full amount to the carrier or MGA

Do not use this process for Agency Bill policies or for any payment involving commission or invoicing.

Step-by-Step Guide: Recording a Pass-Through Payment

1️⃣ Access the Insured’s Profile

• Use the search bar or the Insureds list to locate the insured who made the payment.

2️⃣ Open the Invoices Screen

• Go to the insured’s profile

• Click on the “Documents” tab

• Then select “Invoices/Receipts”

3️⃣ Click “Take Payment”

• At the top of the screen, click Take Payment

• This opens the payment entry screen

4️⃣ Select the Correct Policy

• Choose the Direct Bill policy for which the payment was made

• This ensures the payment is linked to the correct account

• Momentum AMS will generate a credit payment

5️⃣ Locate the Credit Payment

• After the credit is created, it will appear in the payment list

• Click the “Actions” dropdown next to that entry

6️⃣ Select “Pass-Through Carrier”

• From the dropdown, choose “Pass-Through Carrier”

• This informs the system that the agency is not collecting revenue, and the funds will be sent to the carrier

7️⃣ Complete the Carrier Payment

• Click “Make Payment”

• Enter:

  • Amount collected

  • Payment method (e.g., check, ACH, credit card)

  • Date of transfer

• Click Save

Momentum AMS will log this as a non-revenue transaction and remove it from your agency’s receivables.

Pro Tips & Best Practices

• ✅ Always confirm the policy is Direct Bill before beginning

• ❌ Never use standard invoice or payment workflows for Direct Bill payments

• Use the credit + pass-through combination anytime your agency receives a payment you will forward in full

• Save documentation or confirmation from the carrier if needed for audit purposes