This article outlines how to delete an agency/agent commission statement efficiently. It explains the different deletion options and highlights the implications of each choice.
How to delete an agency or agent commission statement
Key Steps
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Access the list of agency commission statements by clicking Miscellaneous > Accounting Items > Agency/Agent Statements.
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Identify the specific agency commission statement to be deleted.
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Click on "Actions" on the left side of the commission statement to be deleted.
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Scroll down to find the "Delete" option.
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Choose the appropriate deletion option:
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Delete Just the Statement: Deletes the statement from the list while keeping the commission payments marked as received.
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Delete Statement and Commission Payments: Deletes the statement and all commission payments associated with it.
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Delete Statement, Commissions, and Commission Payments: Use this option only for CSV-imported commission statements to delete the entire import.
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Confirm the deletion by clicking on "Delete".
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Verify that the statement and commission payments have been successfully deleted.
The process for deleting Agent Commissions is the same; however, there are only two options.
- Delete Just the Statement: Deletes the statement from the list while keeping the commission payments marked as received.
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Delete Statement and Commission Payments: Deletes the statement and all commission payments associated with it.
Cautionary Notes
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Ensure that the correct agency/Agent commission statement is selected for deletion to avoid deleting the wrong information.
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Be cautious when choosing the deletion option, as it can impact commission payments associated with the statement and is non-recoverable.