Overview
This release introduces a new centralized dashboard experience, improved task management views, expanded filtering capabilities, and enhanced system security. These updates are designed to help your team stay organized, work more efficiently, and access important information faster.
This release introduces a new centralized dashboard experience, improved task management views, expanded filtering capabilities, and enhanced system security. These updates are designed to help your team stay organized, work more efficiently, and access important information faster.
Dashboard Improvements
New Action Center Tab
- Added a new tab called Action Center
- Provides a single place to view:
- Tasks
- Opportunities
- Service Requests
- Other important workday items
What this means for you:
- One central location to manage daily work
- Less switching between screens
Unique URLs for Dashboard Sections
- Each dashboard section now has its own URL
What this means for you:
- Easier to bookmark specific views
- Faster navigation back to key areas
Task Management Enhancements
Tasks Card View
- New Card View for tasks
- Currently available in:
- Insured Details
- Policy Details
What this means for you:
- More visual way to manage tasks
- Easier to see status and progress
Policy and Quote Enhancements
Parent Carrier Display
- Policy and Quote Details pages now show the Parent Carrier in the General section
Schedule of Hazards (Commercial Package)
- Now displayed on the initial Policy Details screen
- Applies to Commercial Package policies
What this means for you:
- Better visibility without navigating deeper into the policy
Search and Filtering Improvements
New Carrier Filter
- Added to:
- Vehicles
- Drivers
- Properties
- Boats
Renewal Center Filters
- New filters added:
- Agency
- Processor Agency
What this means for you:
- More flexibility when working with clusters or network structures
Commission and Reporting Updates
Agent Commission Statements
- New column added:
- Agency Commission Received Date Period
Alphabetical Carrier Sorting
- Carriers within nested grids are now sorted alphabetically
What this means for you:
- Easier to locate carriers within reports
Data Entry and Selection Improvements
Line of Business Selectors
- Default, commonly used options now always appear at the top
- Even if custom options have similar names
What this means for you:
- Faster selection of commonly used lines of business
Security Enhancement
Account Locking
- Accounts will now lock after multiple unsuccessful login attempts
What this means for you:
- Improved account security
- Protection against unauthorized access
Additional Updates
- Vehicles Insert/Edit page now available on www1
- New Navigation setting:
- Ability to disable menu counters (support setting required)
Summary
This release improves:
- Daily workflow visibility through the new Action Center
- Task management with a more visual experience
- Reporting clarity and filtering flexibility
- Security with account lock protections
Key benefits:
- Stay organized in one place
- Find information faster
- Work more efficiently across tasks and policies
Key Clarifications
- Action Center does not replace existing workflows, it centralizes them
- Card View is currently limited to insured and policy contexts
- Account locking is automatic and cannot be bypassed
- Some navigation features may require support to enable
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