The Loss Runs Tool: An Explainer

The Loss Runs Tool inside the Momentum Automation Center is a specialized feature designed to automate the acquisition of an insured’s claims history. Originally developed to solve a major frustration for commercial and trucking agencies, it serves as a core component of the platform’s efficiency suite.

What is the Loss Runs Tool?

In the insurance industry, "Loss Runs" are reports provided by carriers that detail the claims history of a policyholder. This tool automates this typically manual process through the following capabilities:

Automated Requests: Users can set up workflows that automatically trigger loss run requests at specific points in a client's journey, such as 60 or 90 days before a renewal.
Request Tracking: The tool organizes the process into a trackable workflow, showing clearly whether a request is pending, if the carrier has failed to respond, or if the documentation has been successfully received.
Integrated Oversight: If a request remains open for too long, the system alerts the team to take action, ensuring that essential data for quoting or renewals is never missed.

Key Benefits & Availability

Efficiency for Commercial Lines: The tool is a unique feature for commercial agencies, allowing for a more fluid intake and renewal process without constant manual follow-ups.
Sales & Retention Support: By automating these requests, agencies can quickly secure the data needed for AI-powered proposal generators or to identify cross-sell opportunities during renewals.

Important Context & Pricing

Part of the Paid Suite

While basic standard loss run functionality is a foundational part of the management system, the advanced automation layer described here is part of the paid Automation Center tier (starting at $99).

Where to Learn More

Because the tool is comprehensive and integrates with various carrier workflows, it is frequently covered in more detail during specialized Automation Center webinars.