Momentum Release Highlights – December 2, 2025
This release delivers targeted enhancements to data quality, interactive reporting, renewals, AI summaries, navigation, and Automate/CRM integrations. Agencies gain better tools for detecting duplicate policies, assigning work by location, analyzing terms at renewal, and surfacing key coverage and claims information.
Together, these updates help agencies maintain cleaner data, manage multi-location operations more effectively, and navigate the system with greater clarity and control.
Interface & Productivity Tools
Interactive Reports – By Insured (Parent Type Selector)
Added the ability to select the parent type (Insured or Prospect) when running the “By Insured” Interactive Report.
Allows more flexible analysis of books of business and pipelines.
Interactive Reports – Task Assignment by Agency/Location
Added options to assign tasks directly to an agency or specific location from Interactive Reports.
Improves workload routing and ownership for multi-office agencies.
Interactive Reports – Workflow Checklist Assignment by Agency/Location
Added support to assign workflow checklists to an agency or location.
Makes it easier to launch standardized processes (renewals, onboarding, service workflows) for the correct team.
Batch Actions – Change Agency Location (with Policy Move Option)
New batch action to change the agency location for Insureds/Prospects.
Includes a checkbox to move associated policies at the same time, ideal for book rolls or office reassignment.
Primary Menu Configurator – Custom Icons for External Links
You can now select custom icons for first-level external links in the side navigation.

Helps external tools feel visually consistent with core Momentum menu items.
Global Equipment List – Side Navigation Configuration
The Global Equipment List can now be added into the new side navigation.
Provides quick, centralized access to equipment schedules across accounts.
Insureds, Prospects & Policy Management
Data Quality Tools – Additional Options for Policy Duplicates
Expanded the Policy Duplicates check with new options and criteria.
Improves accuracy when identifying and cleaning up duplicate policy records.
Renewal Center – Current Term & Full Term Columns
Added new columns for Current Term and Full Term in the Renewal Center.
Gives more context on policy history and helps spot unusual or rewritten terms at renewal.
Drivers List – Expanded Address Columns
Added Address Line 1, Address Line 2, City, and Zip Code as available columns.
These fields are also included in exports for more complete driver reporting.
Vehicles List – Deductible Fields with XML Backup
Updated the Vehicles List so deductible values are also checked in the XML portion of carrier downloads.
Ensures deductibles appear correctly even when carriers store them only in XML.
Claims & AI
Claims Summary by AI
Introduced an AI-generated Claims Summary for insureds.
Provides concise natural-language overviews of claim history to support renewals, remarketing, and client reviews.
Communication & Templates
Description Templates – Rich Text for Notes/SMS
The Template Category for Notes and SMS now uses a rich text editor instead of a plain textarea.
Allows formatted templates (bold, lists, links, etc.) for clearer, more professional communication.
Momentum CRM
Momentum CRM Page – New Pricing Panel Preview
Updated the Automate/CRM page with a new pricing panel preview.
Improves clarity when reviewing or discussing pricing options with agencies.
Summary
This release focuses on cleaner data, better reporting, and smoother navigation:
Stronger policy duplicate detection and vehicle/driver data.
More flexible Interactive Reports with location-based task and workflow assignment.
Enhanced Renewal Center visibility.
New AI-generated Claims Summary.
Rich-text Description Templates and improved Momentum CRM pricing presentation.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article