Today’s update delivers smarter reporting, improved data quality, and more control over service and change requests, helping your agency work faster and stay accurate.
These enhancements improve visibility, streamline workflows, and give you more automation control across the platform.
Note: Some features are permission-based, so what you see may vary by user role.
Agency Management System
Interactive Reports
Insureds / Prospects by Age
Agency Commissions by Policy CSR
Data Quality Tools
Check for missing properties on Insureds / Prospects, with ability to:
See applied tags
Filter by tags
Change tags
Insureds / Prospects
Automatically create Location and Property on insert when possible.
Addresses Tab: new button to auto-create from insured/prospect record.
Service & Workflow Tools
CL Change Requests – Improvements
Link to filled ACORD 175 Form
Display counter in details tabs
Easier control of the number of items in collections
New Save & Fill Form option
Applied date displayed in the bottom grid
Change Requests & Service Requests
Ability to link change requests to service requests.
New tab in service request details showing all linked change requests.
Carrier Downloads
Additional details now displayed in Downloads tab:
Transaction effective date & request date
Policy expiration date
Current term amount
Net change amount (for newer records)
Search & Navigation
New dynamic search with partial match of first + last name (two segments).
Useful Links List: new filter and column for User.
Business Types
Added new business sub-type: Returning Customer.
Automation Center
Filters in Triggers:
New Include/Exclude capabilities on all entry condition filters allow for greater precision and control when designing automations.
Use the new dynamic search and tag-based data quality tools together to keep your insured and prospect records clean, searchable, and easier to manage.
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